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Everything you need to know about eSIMs, activation, and staying connected.

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Activation Guide

Get connected in 5 simple steps. Takes less than 5 minutes.

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STEP 1

Purchase Your Plan

Choose your destination and data plan. Complete checkout securely with Stripe.

📧
STEP 2

Receive QR Code

Instantly receive your eSIM QR code via email and in your dashboard.

📱
STEP 3

Scan & Install

Open your camera app, scan the QR code, and follow the on-screen prompts.

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STEP 4

Enable at Destination

When you arrive, enable your eSIM data line and turn on Data Roaming.

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STEP 5

Connect & Enjoy

You're online! Your plan activates on first connection.

iPhone / iPad

  1. 1. Go to Settings → Cellular
  2. 2. Tap Add eSIM or Add Cellular Plan
  3. 3. Select Use QR Code
  4. 4. Scan the QR code from your email
  5. 5. Label it "Simvoy Travel" for easy identification
  6. 6. Enable Data Roaming when you arrive

Android

  1. 1. Go to Settings → Connections → SIM manager
  2. 2. Tap Add eSIM
  3. 3. Select Scan QR code from service provider
  4. 4. Scan the QR code from your email
  5. 5. Follow prompts to complete setup
  6. 6. Enable Mobile Data and Data Roaming

* Steps may vary slightly by manufacturer (Samsung, Google, etc.)

Device Compatibility

eSIM is supported on most devices released after 2018.

iPhone

  • iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
  • iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iPhone 13 / 13 mini / 13 Pro / 13 Pro Max
  • iPhone 12 / 12 mini / 12 Pro / 12 Pro Max
  • iPhone 11 / 11 Pro / 11 Pro Max
  • iPhone XS / XS Max / XR
  • iPhone SE (2020, 2022)

Android

  • Samsung Galaxy S24 / S24+ / S24 Ultra
  • Samsung Galaxy S23 / S23+ / S23 Ultra
  • Samsung Galaxy S22 / S22+ / S22 Ultra
  • Samsung Galaxy S21 / S21+ / S21 Ultra
  • Samsung Galaxy Z Fold 5 / Z Flip 5
  • Samsung Galaxy Z Fold 4 / Z Flip 4
  • Google Pixel 8 / 8 Pro
  • Google Pixel 7 / 7 Pro / 7a
  • Google Pixel 6 / 6 Pro / 6a
  • OnePlus 12 / 11
  • Xiaomi 14 / 13 / 13 Pro

Tablets & Watches

  • iPad Pro (2018 and later)
  • iPad Air (3rd gen and later)
  • iPad (7th gen and later)
  • Apple Watch Series 4+ (GPS + Cellular)
  • Samsung Galaxy Watch 4+ (LTE)

⚠️ Important: Carrier-locked phones may not support eSIM from other providers. Contact your carrier to confirm your device is unlocked before purchasing.

Frequently Asked Questions

Can't find what you're looking for? Contact our support team.

Getting Started

Purchasing & Activation

Usage & Data

Troubleshooting

Billing & Refunds

Still Need Help?

Our support team is available 24/7 to assist you.

EMAIL
[email protected]

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